A core value of Allied Bindery is to communicate on an on-going basis with our industry friends. Our objective is to share insight and observations considered valuable and helpful for our customers, helping them to provide an ever-increasing value proposition to their customers.
Previous editions of this e-newsletter have discussed quality attribute information we solicit during the quote process in order to provide the highest quality and most cost efficient method of production for your project. By working together and spending a little more time in the planning stages of a project, this element of “effective communication” has repeatedly equated to superior value for our customers. At Allied, it is a process we take very seriously and one we are continually striving to improve upon.
In today’s increasingly Just in Time-Real Time world, we understand the critical role we play in successfully finishing our customers’ print projects within expected time frames, oftentimes “making up” time that was lost earlier in the project. This desired result is strongly facilitated when customers partner in the “effective communication” process. What does this mean? It means obtaining a mutual understanding about the following:
- Once you have made a decision to partner with Allied on a specific project, let us know as soon as possible. This allows us to incorporate this information into our production planning process.
- Confirm this intent with your purchase order, detailed job instructions, critical quality characteristic identification and delivery dates (even if they are subject to further change) as soon as possible. This facilitates our job evaluation process, often times serving to eliminate or minimize potential problems before they negatively impact project timing.
- Provide us with the timing of your production plans and an expected delivery date of printed material into our facility; continuously update us as soon as changes are known. This advances your job from production planning into our tentative job queue, helping to facilitate the quickest job turnaround time possible.
How does this benefit you, our customer? Invariably, it positions Allied as a partner in an integrated supply chain, resulting in project success. For customers participating effectively with us in this process, it means job turn around time in hours and days as opposed to weeks.